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Help Centre

Guides, setup steps, and practical instructions for OrexiMenu.

Main sidebar sections for owners

All plans

Section

Dashboard

  • Overview: High-level performance metrics for your store.
  • Profile: Business details, branding, and core account settings.

Section

Menu

  • Categories: Create and order categories for cleaner menu navigation.
  • Menu items: Manage products, pricing, descriptions, images, and availability.
  • Modifiers: Option groups, sizes and paid extras.
  • Offers: Offers and banners for the products you want to promote.

Section

Public menu

  • Preview: Check the guest experience before publishing.
  • Socials: Connect social links and visibility channels.
  • Tools: Your store QR for the menu and pickup ordering.

Section

Orders

  • Live orders: Real-time orders and stage management until pickup.
  • Order history: Search past orders, check analytics and export to CSV/PDF.
  • Payments: Pay-at-pickup methods: cash, POS, IRIS.

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All articles: 16All plans: 16

Suggested Help Centre structure

All plans

Plan: All plansCategory: Menu managementSubcategory: Categories & items

Categories and menu items

How to structure your menu so guests discover products faster.

Use clear categories with a logical browsing flow.

Plan: All plansCategory: OrdersSubcategory: Live workflow

Live Orders dashboard

Track order stages from pending to ready with an operational flow.

Monitor incoming orders in real time.

Plan: All plansCategory: PaymentsSubcategory: Payment methods

Configure payment methods

Enable Cash, POS, IRIS, and digital payment methods.

Select allowed payment methods from the dashboard.

Plan: All plansCategory: DashboardSubcategory: Overview

Dashboard overview for owners

What owners should monitor on the home dashboard every day.

Track core daily metrics and operational priorities.

Plan: All plansCategory: OperationsSubcategory: Modifiers

Modifiers and item options

How to configure modifier groups, extra charges, and choices clearly.

Create reusable option groups for multiple menu items.

Plan: All plansCategory: OrdersSubcategory: Notifications

Order sounds and notifications

Configure sound alerts and stacked notifications for faster response.

Enable or disable sound alerts by shift needs.

Plan: All plansCategory: Menu managementSubcategory: Categories

Category taxonomy that converts

How to structure categories so guests find products faster.

Start with high-intent top categories (e.g. Coffee, Burgers, Signature).

Plan: All plansCategory: Menu managementSubcategory: Menu items

Menu item quality checklist

Titles, descriptions, images, and pricing standards that improve conversion.

Keep item titles short, clear, and non-duplicative.

Plan: All plansCategory: OrdersSubcategory: Stage management

SOP for order stages

Standardize pending -> ready flow for better team alignment.

Define who updates each stage per shift.

Plan: All plansCategory: PaymentsSubcategory: Operations

Operational payment strategy

Choose the right payment method mix for faster checkout.

Enable only methods your current shift can support reliably.

Plan: All plansCategory: OperationsSubcategory: Modifiers

Revenue-focused modifier setup

Design modifiers for clarity while increasing average basket.

Group options into clear sets (size, extras, sauces).

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